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About Our Staff

Heather Milam – Practice Manager

Heather Milam is the Practice Manager for Hill Country Plastic Surgery. Heather has been in the medical field for over 20 years. She has worked in different areas of the medical field in her career which allows her to provide the best possible experience for all patients. She has been in the role of Practice Manager for the last 13 years. Her main focus has always been top quality care for patients as well as running a successful practice. Originally from Philadelphia, PA, she now calls San Antonio her forever home. In her spare time, she enjoys working with a variety of animal rescues and spending time with her family. Heather is very patient oriented and enjoys interacting with patients. Please feel free to reach out to her with anything she may be able to help with.

Emily Sumpter – Scheduling Coordinator and Medical Assistant

Emily Sumpter, Hill Country Plastic Surgery’s Surgical Scheduling Coordinator and our Medical Assistant. Emily is a Mississippi native who moved to San Antonio 10 years ago and now calls it home. She is a highly experienced medical assistant who has spent many years in both general surgery and plastic and reconstructive surgery. She is very knowledgeable in her field and has developed great relationships with the key people involved in the surgery scheduling process over the past 10 years. She is an avid cat lover and has future goals to expand her skills into the surgery setting. Emily has a calm approach to patient care and is always available to help in any way that she can.

Anna Guzman – Billing Specialist

Anna Guzman is the Billing Specialist for Hill Country Plastic Surgery. Anna is a born and raised Texan. She has been a medical biller for over 10 years. She has experience with different specialties but has had special training in the field of plastic and reconstructive surgery. Anna is committed to helping patients through the insurance billing process. She is very dedicated to her family and enjoys spending her time on adventures with them. You will find her to be very warm and welcoming to everyone. Anna is always available to assist you with your billing needs.

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